Purchase Options
Opinion-8 can be provided either as a hosted service or as an in-house solution. Which of these options is best for you will depend on your requirements. Whatever your choice, delivery and implementation of Opinion-8 is quick and simple. to discuss your requirements.
Hosted service
For the hosted service, charges are on a per call basis, plus an installation fee and a small monthly rental charge.
In-house solution
Where Opinion-8 is sold as equipment supplied to your premises, a one-off fee is charged for the system.
Additional Services
- Training and Consultancy: We offer training and consultancy on survey design, survey set-up and management information reporting.
- Comment transcription service: If desired, recordings of customer comments can be categorised and transcribed according to your criteria.
- Survey Design service: Let us help you make the most of Opinion-8 by assisting with defining survey objectives, identifying questions and drafting survey scripts.
- Advoc-8 Customer Loyalty Rating & Benchmarking service: Opinion-8 provides a simple way of finding out whether your customers are acting as a volunteer salesforce or not - and if not why not. Benchmarking offers the opportunity to find out how you compare to other companies in your market sector, and to identify those parts of your business that are driving growth, and those that are hampering it and why.
Contact us for more information